Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management Solution (Level 100)
Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management Solution (Level 100)
Event ID: 1032401366
Language(s): English.
Product(s): Microsoft Dynamics CRM.
Audience(s): Non-Tech Influencing BDM.

Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs while reducing costs and increasing profitability. Join this webcast to find out how the flexibility and power of Microsoft Dynamics CRM can benefit your organization immediately, and learn how Microsoft Dynamics CRM compares with the other leading CRM solutions.

Presenters: Jon White, Technology Specialist CRM Online, Microsoft Corporation, Tony Clayton, CRM Online Solution Specialist, Microsoft Corporation, and Edward Kachinske, President, The CRM Group

Edward Kachinske is the author of 24 published CRM-related books.  In the retail book markets (Barnes & Noble/Borders), Edward is the most extensively published CRM expert worldwide.  His titles include: Maximizing Your Sales with Microsoft Dynamics CRM 4.0, Maximizing Your Sales with, Managing Your Contacts with Outlook 2007 Business Contact Manager, and Managing Your Contacts with ACT!.
In his ten years in the industry, Edward has implemented more than 500 CRM systems with Microsoft Dynamics CRM,, ACT!, Business Contact Manager, SalesLogix, Sugar CRM, and Entellium.  Edward is a frequent speaker at CRM conferences and even founded an annual conference for Sage business partners.  He has trained 80% of all ACT! consultants worldwide.

Edward is the president of The CRM Group, a national consulting form that focuses on Microsoft Dynamics CRM,, and Sage's CRM applications.  He can be reached at

View other sessions from: CRM: Focus on the Customer.

If you have questions or feedback, contact us.

Regardless of any contact preferences you might have previously made on this Microsoft site or on other Microsoft sites or services, by registering for this webcast or virtual lab, you consent and agree to allow Microsoft or one of its third-party agents to contact you no more than three (3) instances for the purpose of soliciting feedback on the webcast or virtual lab or to supply you with special discounts and offers related to products and services presented in the webcast or virtual lab.  Any other use of the personal information in your Microsoft Passport profile is subject to the Microsoft Privacy Statement. You can learn more about the privacy and security of Microsoft Passport Network at

Register for event
Duration: 1 hour(s)
Add a calendar reminder
View online