MSDN Webcast: Customer Care Framework (Level 300) 
Event ID: 1032289121
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Language(s):
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English.
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Product(s):
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Microsoft .NET Framework.
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Audience(s):
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Pro Dev/Programmer.
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Duration:
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100 Minutes
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Start Date:
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Saturday, February 18, 2006 1:00 AM Pacific Time (US & Canada)
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Event Overview
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Learn how the Microsoft Customer Care Framework (CCF) can help support your call center efforts. Reduce costs and improve customer interaction by providing better information faster. In this webcast, we review the CCF and identify
ways you can effectively implement it in your organization.
Presenter: Herb Fickes, Senior Consultant, Microsoft Corporation
To avoid possible problems, we suggest you temporarily disable pop-up blocker software before viewing the webcast.
Register to view this on-demand webcast and download a .wmv of the webcast now. By registering, you will also receive a confirmation email the following
day with a link to the PowerPoint download.
Questions? Feedback? Use
Webcast Contact Us
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| Registration Options |
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Event ID:
1032289121
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