Every day countless business requests go unmet because line-of-business (LOB) applications do not get funded. Most organizations meet their business process automation needs through the development of custom applications or the acquisition of packaged applications.
The costs and risks associated with developing specialized LOB applications are prohibitive, and custom applications can be expensive to maintain. Packaged applications, while easy to deploy, may not fit the business and can be difficult to change once the
applications are deployed.
Attend this webcast to learn how Microsoft Dynamics CRM offers an alternative and the best of both worlds by accelerating the creation of LOB applications and making it easy to modify existing applications in response to ever-changing business needs.
Presenter: Ben Vollmer, Microsoft Business Solutions Technical Specialist, Microsoft Corporation
Ben Vollmer has been working with customer relationship management (CRM) applications for the past 15 years, including seven years working with Microsoft CRM. He was one of the first pre-alpha partners to receive Microsoft CRM 1.0. For more than four years,
Ben has been working at Microsoft in a variety of roles that include helping partners in building successful Microsoft CRM practices as a partner technology specialist, helping customers make the right technology selection for their business as a solution
specialist, and presenting Microsoft CRM solutions to the largest Microsoft customers as a technical solution architect.
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