Momentum Webcast: Redefine Your Customer Relationships with Microsoft CRM 3.0 (Level 100)  

Every business faces the key challenges of acquiring, servicing, and retaining customers. A strategy that connects all of your customer-facing activities can help you acquire new customers and retain the ones you already have. In this webcast, see how Microsoft CRM 3.0 can help you integrate sales, services, and marketing processes to provide a cohesive customer experience while maximizing your revenue potential. The Microsoft CRM 3.0 customer relationship management (CRM) solution is tightly integrated with Microsoft Office Outlook, enabling you to cultivate and manage customer relationships more easily, from one place. Join us to learn how Microsoft CRM can help you boost sales, satisfaction, and service with tools that are easy to use, customize, and maintain.

Bonus: Attend any live Microsoft Momentum webcast to qualify to win a $50 Best Buy gift card (official rules). Offer open to residents of the U.S. and Canada only.

Presenter: Tony Stein, Dynamics Channel Development Manager, Microsoft Corporation

To avoid possible problems, we suggest you temporarily disable pop-up blocker software before viewing the webcast.

View other sessions from Microsoft Momentum: Drive Your Business Forward.

In addition to Momentum Webcasts, we offer a complementary online Momentum newsletter.  In it, you’ll find real-world examples that show you how you can align IT with your business strategy, tips and techniques for using Microsoft technologies, and straight talk about solutions that work for midsize businesses. If you would you like to receive the Momentum Online newsletter click here. Registration information can be found in the right hand column of the page.

Register to view this on-demand webcast and download a .wmv of the webcast now.

You may also download the PowerPoint file here: 

http://go.microsoft.com/?linkid=5793844

If you have questions or feedback, contact us.