Microsoft Dynamics Webcast: Discover the Value of Deluxe Support Services for Microsoft Dynamics (Level 100)  

 If you are a Microsoft Dynamics customer with more than 50 users, and your organization has a complex infrastructure, multiple locations, customizations, or independent software vendor (ISV) products, you do not want to miss this webcast. Join us as we discuss Deluxe Support Services for Microsoft Dynamics and describe how the service plan takes support to the highest level by providing proactive support services, a central point of contact for your support needs, and expert product support to help you maximize the return on investment of your solution. We explore how the personalized support from Deluxe Support Services leads to highly satisfied and loyal customers. We also outline the key benefits of Deluxe Support Services and illustrate how this service plan can help you optimize your Microsoft Dynamics solution.

Presenters: Mindy Bakke, Partner Services Executive, Microsoft Corporation, and Billie Schumacher, Partner Services Account Manager, Microsoft Corporation

Mindy Bakke is the partner services executive for the Microsoft Dynamics Support Services group, covering the north central United States and Canada. She is based in Fargo, North Dakota and has worked at Microsoft for the past eight years. In previous roles, Mindy has been a team lead and provided Microsoft Dynamics GP technical support and training to Microsoft customers and partners.

Billie Schumacher is a partner services executive on the Microsoft Dynamics Support Services and Sales Team, working with Microsoft Partners in the south central region of the United States. Billie has been with Microsoft since early 1999, providing technical support on the Microsoft Dynamics GP product line for Deluxe Support Services customers.

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