CRM 4.0 in IT Services Industry - Application Demonstration - Part 1 
Event ID: 1032381270
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Language(s):
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English.
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Product(s):
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Other.
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Audience(s):
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IT Generalist,Pro Dev/Programmer.
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Duration:
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90 Minutes
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Start Date:
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18 June 2008 03:00 India
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Event Overview
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The webcast aims to look at MS Dynamics CRM 4.0 as a solution for IT industries. In this session we present
a detailed view of Lead and Account Management process for the IT industry. In this webcast, we will see how CRM has been customized to track the account and contact information to the needs of the IT industry. We will also look at the Lead management for
IT industry.
About the Speakers
K Rajinish Menon
(Product Evangelist – MBS, DPE, Microsoft)
K Rajinish works as a Product Evangelist at Microsoft. He has 14 + years of experience in Finance / Manufacturing. Service industry domains. He has been
involved in ERP and CRM consulting for past 6 years.
Venkat Hari
(Senior Manager - Proteans Software Solutions)
Venkat is a Senior Manager at Proteans Software Solutions, leading the Microsoft Dynamics CRM practice. He has over 10 years of experience in the IT Industry
with over 5 years of experience in leading Microsoft technology based applications and solutions for customers globally. Venkat has around 3.5 years of experience in leading Microsoft CRM projects ranging from add-on development, developing vertical solutions,
integration (ERP, SharePoint etc.), implementation/customization, deployment and reporting. He has worked with 1.2, 3.0 and 4.0 versions of Microsoft CRM.
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| Registration Options |
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Event ID:
1032381270
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