On Demand Webcast: Microsoft Dynamics CRM 2013 Geek Speak/Biz Time: Taking Customer Care to the Next Level with the Microsoft Dynamics CRM Parature Acquisition
Event ID: 1032589687
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55 minute(s) 16 second(s)
Language(s): English.
Product(s): Microsoft Dynamics CRM and Microsoft Dynamics CRM Online.
Audience(s): IT Decision Maker, IT Manager and Tech Influencing BDM.

Hundreds of organizations are currently using Parature to reduce customer service costs by providing self-service and direct customer engagement across a variety of channels, including customer portals, web chat, mobile devices, surveys, Facebook, and more.  Microsoft Dynamics CRM announced the acquisition of Parature in January 2014 and we are excited to introduce this incredible functionality to customers!  Join Laura and Vince for a special view of Parature in this month’s Geek Speak/Biz Time session.